Frequently Asked Questions

Yes, GiftPanda allows you to order personalized gifts online in India, including photo gifts, name customization, and message-based products for all occasions.

You can buy gifts online from GiftPanda such as personalized gifts, gift hampers, birthday gifts, anniversary gifts, and curated surprise combos & more.

Yes, we specialize in customized gifts with photo, name, and personal messages to make every gift unique.

Yes, you can send gifts online in India directly to your loved ones with doorstep delivery.

Yes, we provide same day cake delivery near you in selected serviceable areas through our local vendor partners. (for now, limited areas only)

Yes, you can order cake and gift combos online in India including birthday combos, anniversary kits, and surprise gift boxes.

Midnight cake delivery is available in selected locations based on service availability.

No, cake delivery is available only in selected areas depending on vendor availability.

Our gift delivery service in India takes 3–7 days for standard products and 5–10 days for personalized gifts. Same-day delivery is available for selected items.

Yes, we offer same day delivery gifts in selected locations for certain products like cakes and combos.

Yes, you can schedule your gift delivery date and select available time slots during checkout.

We try to ensure timely delivery, but delays may happen due to traffic, weather, or vendor issues.

You can pay using UPI, debit card, credit card, and net banking for online gift orders in India.

Yes, all payments are processed through secure and trusted payment gateways.

Yes, you can cancel your order within a limited time before processing begins.

No, personalized gifts are non-refundable once customization starts.

No, cake orders are non-refundable once preparation begins.

Refunds are processed within 5–7 business days to the original payment method.

Yes, we provide gift delivery across India for most products, while some services like cakes are location-based.

Cake delivery depends on local vendor availability and service coverage.

You can contact GiftPanda via phone or email for any order or delivery-related queries.

Our support team is available from 10 AM to 7 PM.